Advice and FAQs
Ambient lighting can be broken down into: Accent lighting which allows you to highlight certain things in your interior. Lighting objects are items you use to upgrade your interior, which also emit light, and create a warm atmosphere. Indirect lighting is an invisible light source. E.g., strip lighting hidden behind a false ceiling that projects a pleasant light onto the wall.
Functional lighting always has a clear aim. This lighting is not so much about creating an atmosphere, but is more about providing light. Functional lighting can be broken down into: Basic lighting, the main lighting type for lighting an entire room. Orientation lighting usually has a lower light output and is used more often to define, e.g., a driveway, the garden path or the landing so that you can find your way in the dark as well. Reading lights make sure your eyes don't get too tired and allow you to enjoy a good book on a dark winter evening.
Lighting above the mirror should be centred over the sink to prevent shadowing on your face. Install a fixture that casts light just over the front edge of the sink. This will bounce light off the countertop and up onto your face. Fixtures located on either side of the mirror should be set at eye level to be most effective.
Great care needs to be taken when choosing bathroom lighting as the regulations are strict concerning the type of light you can use. Don‘t ever be tempted to use a conventional light fitting not suited for bathroom use. Always consider the IP rating when fitting, an idea of what area's each zone covers is below:
Zone 0-1 - Although in some countries the use of high IP rated items is allowed, Massive does not recommend the use of lighting fixtures in these areas.
Zone 2 (minimum IPX4) - Zone 2 is a zone stretching to 0,6m outside the bath and above the bath if over 2,25m. If there is no possibility of a direct jetspray being accidentally applied to the fitting, an IP rating of at least IPX4 is required.
Zone 3 (minimum IPX1) - Anywhere outside zones 0,1,2. As long as there is no possibility that any lighting will be splashed with water, or that steam will settle on the fitting, an IPX1 rating is sufficient.
If in doubt consult a qualified electrician.
Calculation:
Every evening the lamp next to the front door is on from six in the evening to midnight (= 6 hours a day), 5 days a week from October to February (20 weeks). Let's make the comparison between a luminaire with a halogen (300W), an incandescent lamp (100W) and a LED (3W). The cost price of 1 kWh is about 13 pence.
Halogen 300W
A 300W lamp that is on for 1 hour uses 0.3 kWh and therefore costs you 3 pence an hour (£0.13 x 0.3). 6 hours a day x 5 days a week x 20 weeks = 600 burning hours.
Cost price: 600 x £0.03 = £18.00
Incandescent lamp 100W
A 100W lamp that is on for 1 hour uses 0.1 kWh and therefore costs you 1 pence an hour (£0.13 x 0.1). 6 hours a day x 5 days a week x 20 weeks = 600 burning hours.
Cost price: 600 x £0.013 = £7.80
LED 3W
A 3W lamp that is on for 1 hour uses 0.003 kWh and therefore costs you £0.00039 an hour (£0.13 x 0.003). 6 hours a day x 5 days a week x 20 weeks = 600 burning hours.
Cost price: 600 x £0.00039 = £0.23
A matt or a clear lamp?
A matt lamp emits a much softer light than a bright lamp. There is a very simple rule for this. If the luminaire has matt glass, use a matt lamp. If it is clear glass, use a clear lamp.
In a children's room we recommend matt lamps. Children tend to look out from their bed and a clear lamp would be too bright.
Halogen and incandescent lamps produce a lot of heat. Keep paper, dust and wood at a safe distance from the light source. Heating can cause fire or discolouration.
Also check the marks of approval. For instance, standing lamps need to be able to withstand a certain angle of inclination. Desk lamps have a distance holder. Children's lighting always needs to be low safety voltage.
Take into account children and pets when you choose luminaires. If you choose recessed spots in the floor, stairs or wall, don't use halogen. They can get hot and cause ugly burn marks. In that application, go for LED or low- energy light bulbs.
When a transaction is authorised, the bank/card issuer will allocate funds by placing a 'shadow' on your card account. This will remain on the account for up to 6 days ensuring that the allocated funds can't be spent anywhere else helping you not go over any agreed limits at your bank.
If you require a shadow to be cancelled then you will need to be provided with the bank auth code so you can contact your card Issuer to request the auth is cancelled from the card, as it is down to their Issuer to remove this.
If you need access to this information please contact us as soon as possible.
Please note, in some cases the Issuer will not remove the 'shadow'. If this is the case, then it will remain on the card for anything up to approximately 6 days.
Sage Pay collect card details via a 128-bit SSL secured payment page. We request card number, expiry dates, cardholder name and address and security code value. This information is then further encrypted to be held against the transaction details on our system before being sent to the UK acquiring banks for authorisation (over secure, offline channels). We don't store the security code (in line with Visa requirements) but we do store the card number (only in an encrypted format that none of our staff have access to).
Sage Pay secure your card details within our database using AES-256, the keys for which are held on tamper-proof hardware security modules which as stated are unavailable to Sage Pay staff.
When your details are supplied to us over SSLv3, the algorithm used is RC4, as it is for almost every major e-commerce site.
SSL generates the encryption keys it uses for RC4 by hashing (using both MD5 and SHA1), so that different sessions have unrelated keys. Also, SSL does not re-key RC4 for each packet, but uses the RC4 algorithm state from the end of one packet to begin encryption with the next packet.
The SSLv3 certificates we obtain from Verisign to secure our site can support AES-256 as the encryption algorithm, but the vast majority of customers use IE6 or below and older versions of Firefox and Netscape. Most also run on Microsoft Windows, which until Vista is released, cannot use AES in SSL encryption. At present, the vast majority of sessions will be encrypted at 128-bit, but with a strong algorithm like correctly implemented RC4, 128-bits is more than enough to ensure the security of your card details.
We can also assure you that your details would not have been gleaned from our system (which has been approved, and is regularly audited by Visa and Mastercard as one of the most secure sites in the UK).
Our systems are independently audited by the UK acquiring banks and we are compliant with the card schemes themselves (both Visa and Mastercard) under their Payment Card Industry Data Security Standard which ensures we meet very strict security guidelines (see this link http://www.visaeurope.com/aboutvisa/security/ais/main.jsp for more information).
Sage Pay is fully approved as a Level 1 compliant provider under the Payment Card Industry Data Security Standard (PCI DSS). This is the highest level of compliance that can be achieved.
Sage Pay were audited by an independent third party company, Trustwave, who are an official Visa Qualified Security Assessor.
Our approval status can be viewed on the Visa website at the following link:
http://www.visaeurope.com/documents/ais/pci_dss_compliant_service_providers.pdf?140409
Verified by Visa and MasterCard SecureCode (3D Secure) are the latest fraud prevention initiatives launched by Visa and MasterCard.
3D Secure works in a similar way to Chip and Pin, by asking the customer to enter a unique password in order to complete their online order.
You will be given the option to register your card and/or verify the transaction, when purchasing from us. Once you have entered your card details on Sage Pay’s hosted payment page you will be prompted (on the confirmation page) to register your card for 3D Secure (if you have yet to do so) or proceed with the transaction and enter your pin number you have set up for online transactions.
When you pay for your order you will be sent to either a successful payment page or a failed payment page on our website. You may also receive a confirmation email from the Sage Pay system which confirms the status of your transaction.
If you are in doubt about the status of your order, please contact us immediatly and er will be able to advise you of your order status.
If you receive an error code during the transaction process, please email this code to support@sagepay.com and we will advise you on how to proceed.
The Sage Pay system will detect and reject any card number which is incorrectly formatted. If you believe that our system should accept the details you are entering, please email the first 6 digits of your card number to support@sagepay.com and we will advise you further.
Sage Pay is audited by an independent auditor on a regular basis to ensure that we comply with the latest security standards set out by Visa and MasterCard. If you have processed your order online using the payment pages hosted by Sage Pay, please locate and click on the padlock image which can be found on our payment pages to confirm that your details are collected in a secure environment.
The padlock is located in a different area of the payment page screen depending on the internet browser you are using – it can normally be found in the bottom right hand corner of the screen, at the top of the screen next to (or inside) the address bar or at the very top right hand corner of the screen. This padlock shows that your details are collected using 128 bit SSL technology.
Once you have entered your card details, Sage Pay will securely send these details to the bank to be authorised. This is a completely secure process and we ensure that your details cannot be accessed by a third party.